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Person-First Language: Always use person-first language (e.g., "person with a disability" rather than "disabled person") unless the individual expresses a preference for identity-first language (e.g., "autistic person"). This emphasizes the individual's identity over their disability.​
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Ask Before Helping: Just because someone has a disability, don’t assume they need help. Always ask before assisting and wait for their response. Follow their cues and instructions.
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Speak Directly: When communicating with someone who has a disability, address them directly rather than through a companion or interpreter. If the person is blind make sure you introduce yourself and announce your departure.
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Respect Personal Space: For individuals using white canes, wheelchairs or mobility aids, recognize these extensions of the person. Do not touch, move, or lean on mobility aids without permission.
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Listen Attentively: When speaking with someone who has a speech impairment, listen attentively, be patient, and never pretend to understand if you do not. Ask for clarification if you need it.
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Language Matters: Avoid outdated terms or expressions that can be considered derogatory. Use terms that respect dignity and personhood.
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Privacy & Confidentiality: Respect the privacy of individuals with disabilities. Do not inquire about someone's disability or personal affairs unless they choose to share that information with you.
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Accessibility: Ensure your events, services, and digital platforms are accessible to everyone, including individuals with various types of disabilities.
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Inclusive Attitude: Foster an inclusive attitude and environment that welcomes diversity, including people of all abilities. Encourage participation and engagement from everyone.